Skip to main content
Skip table of contents

End user FAQ

The requested operation is not allowed on the current document mode

If you see a similar error as below, it's probably because the document is protected from editing

image-20241212-063421.png

You can see the document's protection settings by going to File > Info > Protect Document

Kameleon button(s) disabled/disappeared in Office ribbon

Kameleon buttons may be hidden if Office application language or user account has been changed.

Office may also request the Kameleon add-in update and after that the Kameleon button is no longer available.

To resolve these issues Go to File > Options > Trust Center > Trust Center Settings > Trusted Add-in Catalogs select Next time Office starts, clear all previously-started web add-ins cache click Ok and restart Office applications. This setting will clear all Office applications sideloaded add-ins cache except Outlook.

image-20250120-124239.png

PowerPoint title not showing correctly in SharePoint library

The problem occurs if SharePoint built-in title field is used as metadata and Kameleon does not have a title field name custom property defined.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.